Today, every company is a technology company, and every organization will increasingly need to build its own proprietary technology solutions to compete and grow. They improve healthcare and education outcomes, amplify human ingenuity, and allow people everywhere to reach higher.
Our platforms and tools help make small businesses more productive, multinationals more competitive, nonprofits more effective, and governments more efficient. It grounds us in the enormous opportunity and responsibility we have to ensure that the technology we create always benefits everyone on the planet, including the planet itself. At a time when many are calling attention to the role technology plays in society broadly, our mission remains constant. Our mission to empower every person and every organization on the planet to achieve more has never been more important. And I am proud of how we are empowering everyone - consumers, students, teachers, and the more than 2 billion firstline workers around the world - with experiences to help them always feel confident, capable, and in control. I am proud of how we are helping organizations of every size in every industry innovate and thrive using our platforms and tools. Our commercial cloud business is the largest in the world, surpassing $38 billion in revenue for the year, with gross margin expanding to 63 percent. We delivered more than $125 billion in revenue, $43 billion in operating income, and more than $50 billion in operating cash flow - and returned more than $30 billion to shareholders. Our tremendous progress and impact over the past year would not have been possible without your trust and belief in our mission.įiscal 2019 was a record-breaking year for our company. Thank you for your continued commitment and investment in Microsoft. Dear shareholders, colleagues, customers, and partners:
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